Question 1

How does a design retainer work?

Accepted Answer

After a simple onboarding, I get to know your brand, team and priorities. From there, requests are added as you need them and worked through one at a time - from campaigns, decks and social assets to print, merch and website updates.

Question 2

How long does a request take?

Accepted Answer

Typical day-to-day requests are usually turned around within 2-4 working days, often sooner. Larger or more involved requests may take longer, and timings are always agreed upfront.

Question 3

What happens with bigger projects?

Accepted Answer

Larger projects such as full website builds and apps, rebrands, or more complex digital products sit outside the monthly retainer and are scoped separately. Once they are live, ongoing design, content updates and maintenance can roll into the regular retainer.

Question 4

How much does the retainer cost?

Accepted Answer

£2,500 per month as a flat fee. Pause or cancel any month.